Privacy
policy

Hillsborough Digital is a sole proprietorship serving businesses in the United States. This policy explains how we handle personal information collected through our website and related communications.

Information you provide

When you contact us, we collect the information you submit, which may include your name, email address, phone number, company or website, and message. When you subscribe to email updates, we collect your email address.

Please do not include passwords, payment information, or other sensitive personal information in website forms.

How we use your information

We use your information to respond to inquiries, discuss potential projects, provide requested services, and manage our business relationship. If you subscribe to email updates, we use your email address to send those updates and manage your subscription.

Where information is stored

Website form submissions are stored in our WordPress website through Elementor. Submissions may also be delivered to our business email account. Our website hosting, email, and other service providers process information as needed to operate these services.

Cookies and analytics

We use Google Analytics 4 to understand how visitors find and use our website. Google Analytics uses cookies to collect information about website activity, such as pages viewed and visits. Our website also uses cookies and browser storage to support its functionality. You can manage or delete cookies through your browser settings.

Learn more about how Google uses information from sites that use its services. Google also provides a Google Analytics opt-out browser add-on.

Spam protection

Our contact form uses Google reCAPTCHA to help distinguish legitimate submissions from automated spam. This service processes technical information about your device, browser, and interactions with the website to help detect abuse.

Email preferences

You can request to stop receiving marketing emails at any time by contacting contact@hillsboroughdigital.com or following the unsubscribe instructions in our emails. We honor these requests promptly and within 10 business days.

Unsubscribing from marketing emails does not prevent us from responding to your inquiries or sending communications necessary for an existing client relationship.

How long we keep information

For inquiries that do not lead to a client relationship, we generally delete the information after 12 months without further contact.

We retain newsletter information while you remain subscribed. After you unsubscribe, we remove your information from active marketing records within 30 days, except for limited information needed to record your preference and prevent further marketing messages.

Client, transaction, and related business records may be retained longer when needed to provide services, meet legal or accounting obligations, or resolve disputes. Backup copies may remain after information is removed from active systems.

Service providers and other disclosures

We may disclose information to service providers that support our website, email, and business operations. We may also disclose information when required by law or reasonably necessary to protect our rights, address fraud, or respond to security issues.

Your requests

You may contact us to request access to, correction of, or deletion of personal information you have provided. We may need to verify your identity before responding. Some information may need to be retained for legal obligations or an ongoing business relationship.

Other websites

Our website may link to third-party websites, including LinkedIn. Their privacy practices are governed by their own policies.

Policy updates and contact

We may update this policy as our website or business practices change. The current version will display its effective date.

For privacy questions or requests, email contact@hillsboroughdigital.com.